Popular New York Grocery Stores Affected by Cyberattack

Two popular grocery chains serving the Hudson Valley are dealing with online disruptions after their parent company experienced a cybersecurity breach.

Stop & Shop and Hannaford have both been affected by the incident, leaving their websites and mobile apps unavailable as the company works to address the problem.

Cyberattack Affect Stop & Shop and Hannaford Shoppers

Stop & Shop and Hannaford Websites & Apps Offline

If you tried to visit the Stop & Shop or Hannaford website to check weekly specials, plan your grocery shopping or place an online order, you may have run into a maintenance message instead.

Ahold Delhaize, the parent company of both grocery chains, confirmed Monday, October 12, that it was experiencing a security issue within its network. The company said it was taking precautionary measures, including taking some systems offline, to help protect its infrastructure while its teams investigate the situation.

Both Stop & Shop and Hannaford have locations serving customers throughout the Hudson Valley, making the disruption a potential inconvenience for local shoppers who rely on their online services.

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The good news is that customers can still visit their local stores. Stop & Shop confirmed that its grocery stores, pharmacies, and gas stations remain open and operating as normal. Hannaford's website, mobile app, and Hannaford To Go pickup and delivery services have also been affected.

Customers whose online orders cannot be fulfilled will receive refunds, according to the company's website notices.

Hannaford & Stop & Shop

What Do We Know About the Cybersecurity Breach?

At this point, the full extent of the cybersecurity incident remains unclear.

Ahold Delhaize said its teams are working to assess and mitigate the issue, but the company has not provided a timeline for restoring all affected services. The company also said Tuesday that there was no indication customer data had been stolen as a result of the incident. The investigation remains ongoing.

Ahold Delhaize owns several other grocery chains, including Giant Food and Food Lion, whose websites were also affected by the disruptions.

Stores Still Open

For now, Hudson Valley shoppers can continue visiting Stop & Shop and Hannaford stores in person, but those hoping to shop online or arrange grocery pickup may have to wait until the services are restored.

We'll keep an eye on this developing story and share updates as more information becomes available.