Governor Cuomo announced a new hotline that will offer assistance to refugees who may be affected by the travel ban.

According to the Governor the confidential hotline was established to assist refugees who  may be in vulnerable situations at New York Airports. Families can also use the hotline to report loved ones they believe to be missing or detained.


“As New Yorkers who live in the shadow of the Statue of Liberty, we welcome new immigrants as a source of energy and celebrate them as a source of revitalization for our state,” Governor Cuomo said. “We will ensure New York remains a beacon of hope and opportunity and will work to protect the rights of those seeking refuge in our state."

New Yorkers who have experienced issues contacting their loved ones who have been detained, who are missing, or have had their travel restricted as a result of the recent federal actions are encouraged to call the department’s toll-free hotline at 1-888-769-7243. The hotline will be running 24 hours a day, seven days a week and will offer translation services.



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